In the event that you cancel your trip, the amount to be reimbursed will depend on the cancellation date, and cancellation costs will be discounted.
The 30% deposit is non-refundable: there will be no return of this amount, which covers our management and sales expenses.
If we receive written notification of cancellation of your reservation between 59 and 30 days prior to your Check In, we will refund you 50% of the total booking.
In the event that you want to change the date of a confirmed reservation, the following conditions will apply:
Lodge Caleta Gonzalo SpA opposes the exploitation of human beings in any way, particularly sexual, and especially when it comes to children. In the case of minors traveling to our Lodge, we ask that accompanying adults provide proof indicating that they are their parents or close relatives. All our suppliers have to prevent the exploitation of human beings in all forms. As for our employees, we do not work with minors and we comply with current Chilean labor legislation.
I declare to know and understand the characteristics of the Pumalín Douglas Tompkins National Park, a park located in a remote area, with the peculiarities of a natural geographic space, with an unstable and sometimes adverse climate, with times of low temperatures and strong winds. The exploration of this park requires the use of suitable technical implements. In this way I understand and assume all the risks inherent to my stay, as well as to the activities that I carry out. Likewise, I declare to know, understand and accept the regulations published on the website in the “Terms and Conditions” section that have been shown to me in this act. In accordance with the foregoing, I release Lodge Caleta Gonzalo SpA from all liability, as well as its agents, directors or representatives, administrators or workers, as well as any related natural or legal person, regarding any bodily, material or moral damage that It could be caused due to reckless, negligent, careless behavior or by not respecting the existing signs or instructions, therefore renouncing to exercise any action and exception of any nature against the aforementioned persons for the aforementioned damages. This statement is also made on behalf of the minors who accompany me, my assignees and legal representatives, and any person who is in my charge during my visit to the Pumalín Douglas Tompkins National Park.
If you want to know more about the park and us…